Shipping policy

Thank you for choosing BluKanu for your handmade product needs. Our Shipping Policy outlines the terms and conditions related to the shipping of our products. Please read this policy carefully before placing an order.

1. Processing and Dispatch:

We aim to process and dispatch orders promptly. Orders are typically processed within 1-3 business days. However, please note that during peak seasons or for large quantity orders (25 items or more), the lead time may exceed the estimates provided by the automated ordering system. We appreciate your understanding and patience in such instances.

2. Shipping Methods:

We offer standard and expedited shipping options. The shipping method and associated costs will be displayed at checkout for your selection.

3. Domestic Shipping:

For orders within [Country], standard shipping generally takes [X] business days, while expedited shipping takes [Y] business days.

4. International Shipping:

For international orders, shipping times vary depending on the destination and chosen shipping method. Please note that customs processing may cause additional delays beyond our control.

5. Large Quantity Orders:

For orders of 25 items or more, the lead time may exceed the estimates made by the automated ordering system. Our team will contact you to provide a more accurate timeline for processing and dispatching large quantity orders.

6. Customs, Duty, and Taxation:

BluKanu is not responsible for any discrepancies, delays, or additional fees related to customs, duty, and taxation for international orders. It is the buyer's responsibility to be aware of and pay any applicable customs duties, taxes, or fees imposed by their country's customs authorities.

7. Tracking Information:

Once your order is dispatched, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

8. Address Accuracy:

Please ensure that your shipping address is accurate and complete. BluKanu is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

9. Lost or Stolen Packages:

BluKanu is not responsible for lost or stolen packages. If you believe your package is lost, please contact the shipping carrier with your tracking information to initiate an investigation.

10. Contact Information:

For any questions or concerns regarding our Shipping Policy, please contact us at blukanustore@gmail.com.

Thank you for choosing BluKanu. We appreciate your understanding and cooperation in making your shopping experience enjoyable.

Sincerely,

BluKanu Team